logo Sign Up

Contact us

At SlotoSport Casino, we strive to provide you with the best possible experience on our platform. If you have any questions or concerns about your account, gameplay, or payment issues, please don't hesitate to reach out.

Customer Support Availability

We're available 24 hours a day, 7 days a week through live chat and email support. Our customer service team is dedicated to helping you with any queries or problems you might encounter.

Live Chat Support

Live chat support is available around the clock via our website's bottom-right corner widget. You can type in your question, and one of our friendly representatives will get back to you immediately.

Email Support

We'll respond as quickly as possible during office hours (Monday through Friday, 9 AM to 5 PM GMT).

Help-Centre Access

Our help centre is a comprehensive resource containing answers to frequently asked questions about gameplay, account management, and more. You can access it by clicking on the 'Help' tab at the top of our website.

FAQ References

If you're looking for specific information or have a quick question, please check out our FAQs in the help centre.

Verification or Account-Help Support

Our dedicated team will work with you to resolve your problem as soon as possible.

Responsible Gambling Assistance

If you're concerned about responsible gaming practices, we recommend visiting our help centre for guidance on self-exclusion and deposit limits. 

Complaint or Dispute Guidance

If you have a complaint or dispute regarding your account, winnings, or any other issue, please don't hesitate to reach out. We're committed to resolving disputes fairly and promptly.

Communication Response Expectations

We strive to respond to all queries within 24 hours during office hours. If we need more time to resolve your issue, you'll be notified accordingly via email or live chat.

Mobile and Desktop Support Accessibility

Our platform is designed to work seamlessly across various devices. If you encounter any technical issues while accessing SlotoSport Casino on your mobile device or desktop, please get in touch with our tech support team.

Multilingual Support

While English is our primary language, we're committed to providing an accessible experience for players of all languages and regions. Our help centre contains a comprehensive guide on how to contact us if you need assistance in multiple languages.

Preferred Contact Methods

Please choose the most suitable support channel according to your query:

  • Live chat: For quick queries or urgent matters
  • Email support: For detailed questions, account-related issues, or verification-related concerns
  • Help centre and FAQs: For pre-existing knowledge and answers to common questions